Just like any change management initiative, Cat (let’s call her the change specialist) understands that it’s critical for Mr Darcy (the client, audience or user) to have a program that’s ‘right-sized’ and takes into account all aspects of engagement and readiness to prepare Mr Darcy for success.  Activities include:

• Plan & tailor a support program to meet the need of the client, audience, or…horse!

• Create a communications plan – and language - which is simple, clear, timely, and repeat, repeat, repeat.

• Deliver the training – for individual needs, and in different ways, which portrays the ideal behaviour or outcome.

• Anticipate risks – and have a plan for ‘what ifs’ ; and

• Maintain calm, elegance, control.

As a change lead, training specialist and equestrian rider – all in one – Cat is continuing to have success with her approach, having had a great start to the 2019 show season.  Standby for more details!

Meanwhile, take a peek at the fabulous duo preparing for a recent ‘go-live’.